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Network Support Technician Certificate

Network Support Technician Certificate

32 Semester Credit Hours



The Network Support Technician certificate program is designed to prepare students for entry-level desktop support positions.  Typical job duties may include providing hardware and software technical assistance to end users, resolving basic computer and network problems, installing or repairing hardware and software, and training end users.  The curriculum of the program includes PC operating systems such as Microsoft Windows and Linux, PC and network hardware, end-user application software, troubleshooting techniques, customer service skills, and basic networking techniques. 

Upon completion of this program, students are eligible to take the CompTIA A+ Certification test, CompTIA Security+ Certification test, CompTIA Network + Certification test, Microsoft’s MCP Windows Server Administration Fundamentals Certification (98-365) Test, Microsoft’s MCP Networking Fundamentals Certification Test (98-366), Microsoft’s MCP Security Fundamentals Certification Test (98-367), and ETA’s Fiber Optic Technician Certification test.

 Many classes offered in the Network Support Technician certificate program can also be applied toward the Network Administration AAS degree.

Effective Fall 2017: Pending THECB Approval

Course Course Title Semester Hours
Freshman Year, First Semester
CSIR 2351 Fiber Optic Communication System Installation and Repair 3
ITSC 1305 Introduction to PC Operating Systems 3
ITSC 1316 Linux Installation and Configuration 3
ITSC 1325 Personal Computer Hardware 3

ITCC 1414

CCNA 1: Introduction to Networks


 Total Semester Hours 16
Freshman Year, Second Semester
ITCC 1440 CCNA 2: Routing and Switching Essentials
ITNW 1316 Network Administration 3
ITNW 1313 Computer Virtualization 3
ITSC 2339 Personal Computer Help Desk Support ~ only offered spring semester
ITSY 1342 Information Technology Security ~ only offered spring semester
 Total Semester Hours 16 
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