e-Bill FAQs

What is e-Bill?

e-Bill (electronic billing) is an online interface that enables Wharton County Junior College students to view their current and previous billing statements and make electronic payments over the web using credit card and check. Wharton County Junior College’s online billing system is secure and all payments are processed through the TouchNet payment gateway, which utilizes industry-leading security standards.

Is my personal and payment information safe on e-Bill?

YES! Wharton County Junior College’s online billing system is hosted on a secure server and the personal profile and payment information of students and their authorized users is kept secured using industry-leading security features.

Do I need to sign up or register to use e-Bill?

YES!  Students simply log into WCJC Online Services with their username and password. Once logged into e-Bill, students can set up their personal profile within Student Account Suite.

Can I register other authorized users?

YES! Students can add authorized users to their account, giving those users the ability to log in to e-Bill with the authorized user's email address and password (unique to the authorized user). Authorized users can view statements, make payments, and enroll in the installment plan.

Who can use e-Bill?

The e-Bill service is available to all Wharton County Junior College students and their authorized users. Students may elect to give access to their parents, grandparents, guardian, spouse, employer, etc.... All information is kept secure and individual users cannot see or view payment profiles or banking information of other users. Students also have the ability to limit what information their authorized users have access to.

When can I make a payment?

e-Bill is available online any time, 7 days a week, 24 hours a day.

What is e-billing and online payment?

Electronic billing (e-billing) is an online interface that enables Wharton County Junior College students to view their current and previous billing statements and make electronic payments over the Web using a credit card or check. Wharton County Junior College's online billing system is secure, and all payments are processed through the TouchNet payment gateway, which utilizes industry-leading security standards.

Beginning September with the Fall 2011-12 billing, all statements will be e-Bill only. These statements will be sent to the student and authorized users via e-mail.

All charges to the student's account including tuition, room, board, health insurance, course fees, and other miscellaneous fees will be on the e-Bill and will be available for viewing and printing via the Internet.

Why is Wharton County Junior College changing to e-Billing?

Through online billing and payment, Wharton County Junior College hopes to provide more convenient services to student and authorized payers. In today's Internet culture, transactions and communications are performed daily via e-mail and online.

Colleges and universities around the country are now using e-billing as their primary method of billing.

This is one of the many strides that Wharton County Junior College has made to provide improved service through technology and online resources, including the ability to apply, register for classes, and check grades online.

What are the benefits of e-billing and online payment?

Benefits include:

  • Convenient access to bills and making payments.
  • Payments made online are posted to the student account immediately.
  • Services are available 24 hours a day/7 days a week.
  • Account access is available worldwide via the Internet.
  • Services are private and secure.
  • Convenient access for authorized payers to view billing information and make payment on behalf of the student.
  • Access to online payment history.
  • Ability to schedule future payment.
  • Ability to print an e-bill at any time via the Internet.
  • Ability to print additional copies of e-bills for employers who offer company reimbursement.

Are there exceptions to e-billing? Can I continue to get a paper bill?

All currently enrolled students will receive an electronic bill. Printed bills can be obtained by accessing your account via WCJC Online Services and printing out the bill. The e-Bill can be accessed and printed at any computer with Internet and printer access.

What if I don't feel comfortable paying my bill online. How do I pay my bill?

Paying your bill electronically is optional. You can also pay your bill by printing a copy of the bill from your account and mailing it with the payment to the appropriate address, or delivering your check or cash in person.

Checks should be made payable to Wharton County Junior College. Please include your WCJC Banner ID number on the check.

Checks may be mailed to:

Wharton County Junior College
Attention: Business Office
911 Boling Hwy
Wharton, TX 77488

If you prefer to bring your payment to campus in person, please come to the Business Office located at the campus nearest you.

Monday-Friday, 8:00 - 4:00pm.

The Business Office will not accept any payments by phone.

Can I make my payment with a credit card?

YES! Wharton County Junior College accepts MasterCard, Discover, Visa, and American Express both in person and online.

Is my personal and payment information safe on e-Bill?

YES! Wharton County Junior College’s online billing system is hosted on a secure Web server, and the personal profile and payment information of students and their authorized users is kept secure using industry-leading security features.

Is there a charge for e-billing?

No, this service is provided at no additional cost.

Is there a charge for processing an e-check (ACH) payment?

No, this service is provided at no additional cost.

What is an authorized payer or user?

Authorized payers/users may include parents, spouses, relatives, guardians, and employers. The enrolled student must set up access for the authorized payer to view the student's billing information and make payments.

How do students authorize additional payers?

Students have the option to designate authorized payers to view and pay the student bills, such as parents, spouses, relatives, guardians, or employers. Detailed instructions on how to designate an authorized payer will be provided to the student.

How can authorized payers make payment on my behalf?

Students have the option to designate another party to view and pay their bills. This third party will need to be authorized by the student to view the statement and make payment via the payment Web site. The authorized user can then access the Web site directly to view the student's billing information and make payments.

Once the authorized payer has logged into e-billing, the payer can change his/her password, and set up and store his/her own profile and account information. Thereafter, unless authorization is canceled, the third party will be notified via his/her own e-mail address that the student's e-bill is available for viewing. The individual can log into the Web site to view the student's billing information and make a payment. This authorization only gives access to statements and payment options; authorized payers will not have access to any other student records.

Do authorized payers have to make their payment online?

No. The authorized payer can print a copy of the e-bill via the Internet and mail his/her payment (check, cashier's check, money order, or traveler's check) along with the printed e-Bill to the appropriate address.

Checks should be made payable to Wharton County Junior College and include the student's Banner ID number on the check. Payments should be mailed to:

Wharton County Junior College
Attention: Business Office
911 Boling Hwy
Wharton, TX 77488

How do students set up and access online billing and payment?

Students will log into the e-Bill system using their WCJC Online Services (Banner) username and password. Once logged into Online Services the student should select “Student Account Suite” from the menu. Once students reach the e-bill system (which is has a WCJC logo and red brick pattern across the top of the screen) students set up their personal profile. Students can also add authorized users to their account, giving those users the ability to log in to e-Bill with their own e-mail address and password.

Whom do I contact if I have further questions?

Please contact the Wharton County Junior College Business Office at: (800) 561-9252 or (979) 532-4560.

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